Perfex CRM Development & Maintenance Services
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Basic Plan
Small Businesses (1 Perfex CRM Instance)
- ✅ Regular maintenance & bug fixes (security updates, PHP compatibility, etc.)
- ✅ CRM performance optimization (speed improvements, database cleanup)
- ✅ Weekly backups & recovery support
- ✅ Perfex CRM updates to the latest version (ensuring data integrity & rollback support)
- ✅ Notifications about new high-quality Perfex CRM modules from us & trusted developers
- ✅ Installation & configuration of up to 2 Perfex CRM modules per month
- ✅ Covers 1 Perfex CRM instance
- ✅ Email support (Response time: 48 hours)
- ✅ Up to 3 small feature requests (3 hours) per month
- ✅ Emergency support (1 urgent fix per month, response time: 12 hours)
- ✅ Tasks completed within 3-5 days
- 📊 Monthly Report: Detailed breakdown of completed tasks, performance improvements, security updates, and recommendations for new modules suited to your business
Growth Plan
Growing Businesses (Up to 3 Perfex CRM Instances)
- 🔥 Includes all benefits of the Basic Plan, plus:
- ✅ Priority support (Response time: 24 hours)
- ✅ Daily backups & recovery support
- ✅ Direct WhatsApp/Slack support for fast communication
- ✅ Up to 6 small/medium feature requests (10 hours) per month
- ✅ API integrations & third-party software connection support
- ✅ Early access to new premium Perfex CRM modules before public release
- ✅ Installation & configuration of any Perfex CRM module (Unlimited for up to 3 instances)
- ✅ Covers up to 3 Perfex CRM instances
- ✅ Emergency support (Up to 3 urgent fixes per month, response time: 6 hours)
- ✅ Tasks completed within 2-5 days
- 📊 Monthly Report: Detailed breakdown of completed tasks, performance improvements, security updates, and recommendations for new modules suited to your business
🚀 Enterprise Plan
Large Businesses (Up to 8 Perfex CRM Instances)
- 🔥 Includes all benefits of the Growth Plan, plus:
- ✅ VIP support (Response time: 12 hours)
- ✅ Unlimited feature requests (within reasonable limits, 15 hours per month)
- ✅ Dedicated developer (10 hours per month for custom development)
- ✅ Advanced security & penetration testing
- ✅ Performance tuning for high-volume usage
- ✅ Custom reports & dashboards development
- ✅ CRM migration & data import/export support
- ✅ Priority testing & integration of new Perfex CRM modules before public release
- ✅ Covers up to 8 Perfex CRM instances
- ✅ Emergency support (Unlimited urgent fixes, 7 hours, response time: 3 hours)
- ✅ Tasks completed within 1-3 days
- 📊 Monthly Report: Detailed breakdown of completed tasks, performance improvements, security updates, and recommendations for new modules suited to your business
What to expect when partnering with us
Lenzcreative is a reputable industry front-runner focused on long-term cooperation. We build, support, and maintain Perfex CRM, adding value to your software products.
Perfex CRM Experts
We handle every aspect of your CRM, so you can focus on running your business.
A Team, Not an Employee
Need a feature update or a quick fix? We'll take care of it fast, so you don’t have to wait.
No Hiring, No Overhead
We’re not a giant company - you can actually get us on the phone.
Fixed Monthly Pricing
We find and fix problems before they affect your customers.
Pause or Cancel Anytime
No ticketing systems—just email, call, or text us to get the help you need, fast.
Top Talent at Competitive Rates
Need automations, integrations, or custom functionality? We’ll streamline your tech so it works for you.
Perfex CRM Products We Support And Maintain
Perfex CRM Development & Maintenance Process
Our meticulously structured software maintenance process is purpose-built to cater to your ever-evolving business requirements, guaranteeing that your software is perpetually updated and maintained in an optimal and fully functional state. This proactive approach ensures that your software remains aligned with your changing needs and industry demands while upholding the highest standards of performance and reliability.
Indentification & Tracking
We examining the software, conducting thorough testing, and leveraging user feedback to identify issues , We employs robust bug tracking systems to track each identified problem.
Analysis
We conducts root cause analysis to identify the underlying reasons for their occurrence. We investigation and examination of the code, to determine the root causes of the problems
Design
Software maintenance often involves design refactoring to improve the software’s structure, modularity, and extensibility. We identifies areas where the design can be enhanced and refactors the code accordingly.
Implementation
Implementation involves making necessary modifications, fixes, or enhancements to the software based on identified issues or requirements. this include modifying code, updating configurations, or resolving bugs
System Testing
The test cases are executed according to the test plan, and system is observed and analyzed. Testers verify that the software functions correctly, produces expected outputs, and performs within acceptable performance criteria.
Acceptance Testing
It involves involving end-users or stakeholders to perform acceptance testing. They execute predefined test cases, provide feedback, and validate that the software meets their expectations and requirements.
Delivery
The software is built, packaged, and prepared for deployment. This involves compiling the modified or updated code, creating installation packages, and ensuring that all necessary dependencies and configurations are included.
Support
The support team follows an incident management process to efficiently handle and resolve reported issues. This involves prioritizing them based on severity and impact, investigating the root cause, and implementing appropriate resolutions.
Question About Services
No matter what you want to discuss, we stand ready to provide our assistance. We are eager to listen to your business objectives and work together to devise a Business strategy that will propel you toward their achievement.
- +383 45 45 50 51
- [email protected]
