Welcome to Lenzcreative’s online store! Lenzcreative provides our services to you subject to the following conditions. Please read them carefully.
CONDITIONS OF USE
Lenzcreative provides its services under the following Terms and Conditions. By visiting or shopping on this website, you accept these Terms and Conditions. Please read them carefully. Upon use of any Lenzcreative services, you agree to these terms.
In this document, “Lenzcreative,” “us,” “we,” and “our” refer to Lenzcreative, a company registered under applicable laws. The “Lenzcreative Service” includes all content, products, and support services offered by us, either collectively or in any combination.
PRIVACY POLICY
Please review our Privacy Policy to understand how we handle your data and your rights.
ELECTRONIC COMMUNICATIONS
By visiting Lenzcreative.net or communicating with us via email, you are engaging with us electronically. You agree to receive communications from us electronically and that these communications satisfy any legal requirement for written communication.
COPYRIGHT
All content on this website, including text, images, logos, graphics, and software, is the property of Lenzcreative and is protected by international copyright laws. You may not resell or redistribute any materials obtained from us without written permission.
TRADEMARKS
Lenzcreative’s trademarks and logos may not be used in connection with any product or service that is not Lenzcreative’s or in a manner that may cause confusion. All other trademarks appearing on this site are the property of their respective owners.
LICENSE AND SITE ACCESS
Lenzcreative grants you a limited license to access and make personal use of this site. This license does not allow any resale, commercial use, or modification of the site without our express written consent. Unauthorized use of our intellectual property terminates any permission or license granted.
THIRD-PARTY PROVIDERS ADDITIONAL TERMS
Our products may integrate data, APIs, or software from third-party providers. You are responsible for obtaining necessary approvals from these third-party providers. If these providers discontinue their services or their terms change, Lenzcreative may modify or terminate the related service without notice.
SUPPORT
Support is available Monday through Friday from 9:00 AM to 5:00 PM CEST. Support questions can be submitted via our support page. Responses will generally be provided within 8 business hours. We only offer support to customers who have purchased directly from our official shop or authorized third-party marketplaces. Unauthorized downloads will be investigated under international copyright laws.
TERMS OF SUPPORT
Support requires administrative access to the website or FTP where our product is installed. If issues are caused by third-party plugins or hosting defects, we may not be able to provide assistance.
WEBSITE LICENSE
With the purchase of a Lenzcreative product, you obtain a single or multiple website license, which includes one year of updates and support. After this period, your access will expire unless renewed at the current product price.
REFUNDS
We stand behind the quality of our products and will address any defects or issues promptly. Refunds will be processed according to our Refund Policy.
EXCHANGE POLICY
Due to the digital nature of our products, we do not offer exchanges. Please ensure you select the correct product before purchase.
YOUR ACCOUNT
You are responsible for maintaining the confidentiality of your account and password and for all activities conducted under your account. Lenzcreative reserves the right to terminate accounts, remove content, or cancel orders at our discretion.
ACCOUNT/SERVICE/SUPPORT TERMINATION
We reserve the right to terminate accounts for violations of our terms or for abusive behavior. Upon termination, all valid product license keys will be revoked, and support will be discontinued.
REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT
Visitors may post reviews, comments, and other content, provided it is not illegal, defamatory, or harmful. By posting content, you grant Lenzcreative the right to use and display it. Lenzcreative reserves the right to edit or remove any inappropriate content.
DOWNLOADS/PRODUCTS
All products sold through Lenzcreative are provided “as-is” without any warranty. We test our products on standard environments but are not responsible for incompatibilities with third-party themes, plugins, or software.
PRODUCT DESCRIPTIONS
We aim to be as accurate as possible with product descriptions. However, we do not guarantee that all descriptions are completely free from errors.
For any inquiries, please contact us at [email protected].